Vistasolve Cookie Policy

Cookie Policy

Last updated: August 7, 2026Vistasolve Technologies ("Vistasolve", "we", "us", or "our") uses cookies and similar technologies on our websites, applications, and Services.This Cookie Policy explains what these technologies are, why we use them, the types of information they may collect, and how you can manage your preferences.This policy should be read together with our Privacy Policy and Terms of Use.

Important: This is a working policy draft. Vistasolve should update the technology/vendor list and cookie durations to match the cookies and trackers actually deployed on its websites and applications. The final policy and consent mechanism should also be reviewed for the laws applicable to Vistasolve and its users.

1. What Are Cookies?

Cookies are small text files that websites store on your browser or device. They allow a website to recognize your browser, remember information about your visit, maintain sessions, and provide certain functionality.We may also use technologies that operate similarly to cookies, including:

  • Local storage and session storage
  • Pixels and tracking pixels
  • Web beacons
  • Tags and scripts
  • Software development kits (SDKs)
  • Device or browser identifiers
  • Similar technologies used in emails or applications

In this policy, we refer to all of these technologies collectively as "cookies and similar technologies."

2. Why We Use Cookies

We may use cookies and similar technologies to:

  • Keep you signed in;
  • Maintain secure sessions;
  • Protect accounts and prevent abuse;
  • Remember preferences and settings;
  • Provide essential application functionality;
  • Understand how visitors use our websites;
  • Measure website and application performance;
  • Diagnose errors;
  • Improve our products and Services;
  • Understand the effectiveness of communications and marketing;
  • Support advertising and marketing activities where permitted; and
  • Remember your cookie and privacy preferences.

Some cookies are necessary for the Services to function. Other cookies are optional and are used only where permitted by applicable law and, where required, after you provide consent.

3. Types of Cookies We May Use

The exact cookies used by Vistasolve may change as our Services and technology providers change.

3.1 Strictly Necessary Cookies

These cookies are necessary for core functionality and cannot normally be disabled through our cookie-preference tool.They may be used for:

  • Authentication;
  • Maintaining logged-in sessions;
  • Security;
  • Fraud prevention;
  • Load balancing;
  • Session management;
  • Remembering privacy choices; and
  • Providing requested application functionality.

Without these cookies, some parts of the Services may not function correctly.

3.2 Functional Cookies

Functional cookies help us remember choices you make and provide a more convenient experience.They may be used to remember:

  • Language or regional preferences;
  • Interface settings;
  • Workspace or application preferences;
  • Previously selected options; and
  • Other settings necessary to provide requested functionality.

Where these cookies are not strictly necessary, we may ask for your consent before using them.

3.3 Analytics and Performance Cookies

Analytics cookies help us understand how visitors use our websites and applications.They may collect information such as:

  • Pages or screens viewed;
  • Features used;
  • Approximate session duration;
  • Navigation paths;
  • Browser and device information;
  • Referring pages;
  • General usage patterns;
  • Error information; and
  • Performance information.

We use this information to understand usage, identify problems, measure performance, and improve the Services.

3.4 Marketing and Advertising Technologies

Where applicable, we may use advertising or marketing technologies to:

  • Measure marketing campaigns;
  • Understand how visitors arrive at our websites;
  • Measure conversions;
  • Limit repeated advertisements;
  • Provide relevant marketing; and
  • Understand interactions with marketing communications.

We will use these technologies only as permitted by applicable law and, where required, after obtaining consent.Vistasolve does not need advertising cookies to provide the core functionality of its SaaS application.

3.5 Email Tracking Technologies

Some emails may contain tracking pixels or similar technologies that allow us to determine whether an email was opened or whether links were clicked.Where required, we will obtain appropriate consent for non-essential email tracking.You can generally control marketing-email preferences through the unsubscribe or preference controls included in our communications.

4. First-Party and Third-Party Cookies

Some cookies are placed directly by Vistasolve ("first-party cookies").Other cookies may be placed by third-party providers that provide services to us ("third-party cookies").Third-party technologies may help us provide:

  • Analytics;
  • Authentication;
  • Security;
  • Customer support;
  • Communications;
  • Payment functionality;
  • Marketing measurement; or
  • Other Services.

Third parties may process information collected through their technologies according to their own privacy policies and contractual obligations.We do not control cookies placed directly by third-party websites when you leave Vistasolve's Services.

5. Technologies We May Use

Depending on the features deployed on a particular Vistasolve website or application, we may use services from providers such as:

  • Google — analytics, measurement, authentication, or related services;
  • Meta — social-media integrations or marketing measurement where applicable;
  • Microsoft — analytics or productivity-related services where applicable;
  • Payment providers — payment and fraud-prevention functionality;
  • Authentication providers — account authentication and security;
  • Customer-support providers — support and communication functionality; and
  • Other infrastructure and analytics providers — as required to operate and improve the Services.

This list is not a statement that every Vistasolve website or application uses every provider listed above.Vistasolve will maintain its actual cookie/vendor inventory separately and update this policy when material changes are made.

6. Cookie Lifetimes

Cookies may be either session cookies or persistent cookies.

Session Cookies

Session cookies generally remain on your device only while your browser session is active and are removed when the session ends.

Persistent Cookies

Persistent cookies remain on your device for a defined period or until you delete them.The duration depends on the purpose of the cookie. Some may expire after a short period, while others may remain for longer periods where necessary.Vistasolve should maintain an internal cookie inventory identifying the actual expiration period for each deployed cookie.

7. How We Determine Which Cookies Are Used

The cookies and similar technologies used by Vistasolve may vary depending on:

  • Which website or application you use;
  • Whether you are logged in;
  • Which features you use;
  • Your country or region;
  • Your privacy choices;
  • The third-party services integrated with the relevant page; and
  • Changes to our Services.

For this reason, this policy describes categories and purposes rather than claiming that every cookie listed here appears on every page.

8. Your Cookie Choices

Where applicable, Vistasolve provides a cookie-preference mechanism that allows you to accept or reject optional categories of cookies.You may also manage cookies through your browser.Most browsers allow you to:

  • View stored cookies;
  • Delete existing cookies;
  • Block cookies;
  • Block third-party cookies;
  • Allow cookies only from selected websites; or
  • Receive a warning before cookies are stored.

If you disable strictly necessary cookies, some features of the Services may not work correctly.Changing your browser settings does not necessarily remove information that was already collected before the change.

9. Consent

Where applicable law requires consent for non-essential cookies or similar technologies, Vistasolve will request consent before placing or using those technologies.You may withdraw or change your consent where the applicable consent mechanism allows this.Withdrawal of consent does not affect processing that occurred before consent was withdrawn.Strictly necessary cookies may continue to operate because they are required to provide the functionality you request or to meet security and legal requirements.

10. Cookies and Personal Information

Some cookies and similar technologies may collect information that can identify or relate to you.Examples may include:

  • IP address;
  • Device or browser information;
  • Account identifiers;
  • Session identifiers;
  • Online activity;
  • Preference information; and
  • Interaction information.

How we process this information is described in our Privacy Policy.Where cookie information constitutes personal information under applicable law, we apply the relevant privacy protections to that information.

11. International Data Transfers

Some third-party providers used for analytics, infrastructure, communications, security, or other Services may process information outside your country.Where applicable law requires safeguards for international transfers, Vistasolve will use appropriate mechanisms required by that law.Additional information about international data transfers is available in our Privacy Policy.

12. Social Media and Third-Party Content

Our websites may contain links, buttons, embedded content, or integrations from third-party platforms.These third parties may use their own cookies or similar technologies.For example, social-media integrations may involve technologies controlled by the relevant social-media provider.Vistasolve does not control the privacy practices of third-party websites or platforms. You should review the applicable third party's privacy policy for more information.

13. Cookies in the Vistasolve Application

The Vistasolve application may use strictly necessary cookies or similar technologies for functions such as:

  • Authentication;
  • Session management;
  • Security;
  • CSRF protection;
  • Remembering application preferences;
  • Maintaining application state; and
  • Providing requested functionality.

The application may therefore use cookies even when you have disabled optional analytics or marketing cookies.

14. Cookies on the Vistasolve Marketing Website

Our public website may use additional technologies for:

  • Website analytics;
  • Performance measurement;
  • Marketing attribution;
  • Contact forms;
  • Embedded content;
  • Campaign measurement; and
  • Other website functionality.

Optional technologies will be subject to applicable consent requirements.

15. Do Not Track Signals

Some browsers provide a "Do Not Track" setting.Because there is currently no universally accepted technical standard for responding to all Do Not Track signals, our Services may not respond to every such signal.Where applicable law provides specific opt-out rights, we will provide the mechanisms required by that law.

16. Changes to This Cookie Policy

We may update this Cookie Policy when:

  • We introduce new technologies;
  • We change our analytics or marketing providers;
  • We change how cookies are used;
  • Legal requirements change; or
  • Our Services change.

When we make material changes, we will update this page and revise the "Last updated" date.

17. Contact Us

If you have questions about this Cookie Policy or how Vistasolve uses cookies and similar technologies, contact:Vistasolve Technologies Website: https://vistasolve.com Privacy email: legal@vistasolve.com General email: solve@vistasolve.com

End of Cookie Policy